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Terms and Conditions

1. Scope

All deliveries of goods by www.morocco-interiors.com shall be governed by these general terms and conditions in the version which is valid at the time of the respective order. Every natural person who buys a product for purposes which are outside his trade, business or profession will be considered to be a consumer.

2. Contractual partners

The contract is made with the company Morocco Interiors.

Owner: Elhay Bennen

Leonhardtstraße 3

14057 Berlin

You can contact our customer service on working days from 10 am to 8 pm via phone or send an email to info@morocco-interiors.com.

3. Offer and Conclusion

3.1 The presentation of products in the online shop is not a legally binding offer, but a non-binding online-catalog. Errors and omissions excepted.

3.2 By clicking on the button [Submit Order], you place a binding order of the products placed in your cart. After completion of your order, you will recieve a confirmation email. With this email confirmation the sale is concluded.

The buyer has to bear the return costs, if the goods delivered correspond to the goods ordered and the price of the article to be returned does not exceed a total of 40 Euros or, in the event of a higher price of the article, if the buyer has not yet reciprocated or provided a contractually agreed partial payment at the time of revocation. In all other cases, the return ist free of charge.

4. Right of Cancellation

4.1 Consumers have a two-week right of cancellation.

Power of Revocation

Consumers may declare the revocation of your contractual statement in text form (e.g. letter, e-mail) or by returning the merchandise within a period of 14 days. The revocation does not have to contain any reasons.

The revocation period commences the day following the receipt of this revocation instruction in text form but not before the receipt of merchandise, nor before we have fulfilled our obligations to provide information as defined in Article 246 § 2 in conjunction with § 1 (1) and (2) of the Introductory Act to the Civil Code ("EGBGB") as well as Article 246 § 3 of the Introductory Act to the Civil Code ("EGBGB"). The time-limit shall be deemed to be observed by the timely dispatch of the declaration of revocation or the return shipment.The revocation must be sent to:

Morocco Interiors

Leonhardtstraße 3

14057 Berlin

www.morocco-interiors.com

info@morocco-interiors.com

Consequences of a Recall

In case of an effective recall, mutually received services are to be returned and benefits (e.g. interest income) that may have been drawn are to be surrendered.

If you are unable to return, resp. surrender the received goods or benefits in full or in parts or only able to return them in deteriorated condition, you are liable for compensation. You are only liable for compensation for the deterioration of the matter or for the enjoyment of benefits if the usage or the deterioration is due to improper handling which exceeds the testing of the properties and the functionality of the matter. The “testing of the properties and the functionality of the matter” is to be understood as a form of testing and trying out similar to the one practiced in e.g. a shop or a store. Goods which can be sent back in packages are to be sent back at our risk. You will be charged the regular costs of return consignment if the delivered article conforms with the ordered one, and if the price of the returned matter does not exceed the amount of 40 Euros, or if a higher price of the matter applies at the time of recall, or if you have not yet rendered a quid pro quo or a contractually agreed upon payment by installment. In all other cases, return consignments are free of charge.

Goods which cannot be sent back in packages will be picked up from your residence. Payment obligations must be fulfilled within a period of 30 days. For you, the term begins with the posting of your recall, resp. the matter, for us with the receipt of same.

End of Right of Recall

4.2 The right of recall does not apply to video and audio carriers or to software if the delivered data carriers have been unsealed. Furthermore, the right of recall does not apply to goods that have been specially made according to customer specifications or according to the personal requirements of a customer (e.g. line fabrications, special designs etc.).

4.3 Please avoid damage and soiling. When possible, return the goods to us in the original package and with all of the packing components of the package. If you no longer have the original package, please send the goods back in a carton suitable for transport which will protect the goods from transport damage, in order to avoid damage claims resulting from damage due to faulty shipping.

4.4 Send the goods as postpaid package back to us and keep the documentation of shipment. We will gladly compensate in advance the cost of the postal charges, as long as they are not to be carried by you.

4.5 Please note that the modalities in the two preceding paragraphs are not a qualification for the effective exercising of the right of recall.

4a. Cost agreement when using right of recall

If you exercise your right of recall (see Power of Revocation), you will be charged the regular costs of return consignment if the delivered article conforms with the ordered one, and if the price of the returned matter does not exceed the amount of 40 Euros, or if a higher price of the matter applies at the time of recall, or if you have not yet rendered a quid pro quo or a contractually agreed upon payment by installment. In all other cases, return consignment is free of charge.

5. Shipment and Delivery

The delivery costs are clearly indicated on the product site, in the shopping basket system and on the order site.

General

Delivery takes place at the shipping costs respectively disclosed in the order process. Provided that the customer is a consumer, we bear the shipping risk regardless of the mode of shipment in any case. If the customer is a contractor, all risks and dangers of the shipping will be passed over to the customer from the point in time where the goods are handed to our logistic partner.

All packages are sent with our logistical partner DHL and are insured against damage and loss.

Products which are especially heavy or bulky are shipped by freight forwarder.

Cash on delivery within Germany

For cash on delivery, on top of the 7 Euros service charge, additional costs of 2 Euros apply which are payable to the Deutsche Post (DHL) and are not listed in our invoice, as they are not our responsibility. For orders from abroad we do not offer the cash on delivery payment method.

Delivery abroad

Customers from outside of the European Union do not pay German VAT, and receive a zero-VAT-rated invoice. In case of delivery outside of the European Union other costs or fees may arise such as taxes and customs, that will be paid by the customer. We do not offer the cash on delivery payment method for orders from abroad.

Delivery time

The delivery time for shipping to destinations inside Germany is usually 1-3 days, unless indicated otherwise in the product information. DHL will provide you with a tracking number for your shipment in a separate e-mail.

Delivery address

In case that the delivery address given with your order is incorrect, please contact us immediately.

Additional deliveries

We reserve the right to make partial deliveries at our expenses if not all ordered goods are in stock.

Collection by the customer

After previous arrangement you may come collect your order yourself at our store.

6. Terms of Payment

6.1 You can pay by prepayment, PayPal, credit card or cash on delivery.

6.2 If you choose prepayment we will quote you the bank details in the confirmation of order and delivery will take place once the payment has been received by us.

6.3 You have a right of set-off only when your claim is judicially executed, unchallenged, or recognized in written form by Morocco Interiors.

6.4 You may exercise a right of retention only if the claims arise from the same contract.

7. Reservation of Title

The merchandise shall remain the property of the company until full payment. Before transfer of ownership use as a pledge, as security or processing or transformation without our consent is prohibited.

8. Transport Damage

8.1 If goods should be delivered with obvious transport damage, please inform the delivery company about this without delay, and contact us as soon as possible.

8.2 Failure to file a complaint or to contact us does not have any influence on your legal warranty claim. You will, however, help us file our own claims against the carrier or transport insurance company.

9. Warranty

Warranty conditions are subject to legal regulations.

10. Liability

Our liability for damages arising from contractual, tortious or other legal grounds are excluded, except when it comes to the loss of life, limb or health or injury on an intentional or grossly negligent conduct of us or our vicarious agents, or if it is a violation of one obligation essential for the purpose of the contract. Other legally binding liabilities, such as the product liability, also remain unaffected.

11. Final Provisions

Should one or more term be or become invalid, the relevant legal provisions shall take place of the invalid term. The legal validity of the remaining terms remains unaffected.